We think this is the one solution every business needs as, to satisfy today’s value-sensitive and technologically enlightened customers, you require the most efficient help desk and call center solutions available in the market.

Customer service management software decreases the quantity of time necessary to solve problems. SAP CRM Service assists enterprises to handle the intricacies of operating a service business with the multiple service functions. KWe are leading service provider for SAP Service Cloud solutions, having successfully completed projects ranging from the simplest deployment to complex business use cases

Our Experience

Palmer have direct experience is in leading the implementation of SAP application packages ECC, CRM, BI, & SEM. Within each module, we have expertise in:


CRM Web UI

Interaction Centre (IC)

Sales

Marketing Serice

Internet Sales

Trade Promotion Management (TPM)

What We Do

Implement SAP applications – Green field / Rollout/Upgrades.

Undertake SAP application maintenance service (AMS).

Undertake SAP enhancement services.

Conduct SAP application - unit and integration tests.

Data Migration Services - Collect/Cleanse data and Design/Develop migration tools.

Deliver time bound, high quality and cost effective SAP services.

We deliver solutions of vast importance to broad range of business customers in various industries.

Proactive Services

As we work with customers, we initiate following pragmatic steps:

Study customers business vision/mission/KRA/KPI.

Create / review customers IT roadmap.

Prepare/review customers business blueprint documentation.

Make available global pool of resources.